Introduction

  1. This is a notice to inform you of our policy about all information that we record about you through our website. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
  2. We take the protection of your privacy and confidentiality seriously. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
  3. We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
  4. Our policy complies with UK law accordingly implemented.
  5. The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org.
  6. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

The bases on which we process information about you

The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.

If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.

If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

1. Information we process because we have a contractual obligation with you

If you join us as a patient or otherwise agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

We may use it in order to:

  1. verify your identity for security purposes
  2. sell products to you
  3. provide you with our services
  4. provide you with suggestions and advice on products, services and how to obtain the most from using our website

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.

We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

2. Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our practice, you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies, and via the disclaimer on our contact and referral forms.

Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.

If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us at info@implantperio.net or https://implantperio.net/. However, if you do so, you may not be able to use our website or our services further.

3. Information we process because we have a legal obligation

We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.

For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

This may include your personal information.

4. Specific uses of information you provide to us

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

Information you give to us. We may use this information to:

  • Send you general and marketing communications;
  • Send you email notifications;
  • To notify you about changes to our service;
  • To ensure that content from our site is presented in the most effective manner for your and for your computer
  • Provide third parties with statistical information about our users – but this information will not be used to identify any individual user; and/or
  • Deal with enquiries and complaints made by or about you relating to the website.

Information we collect about you. We will use this information:

  • To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and review purposes;
  • To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • As part of our efforts to keep our site safe and secure;
  • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and/or
  • To make suggestions and recommendations to you and other users of our site about services that may interest you or them.

Information we receive from other sources.

We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

5. Complaints regarding content on our website

If you complain about any of the content on our website, we shall investigate your complaint.
If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.

Free speech is a fundamental right, so we have to make a judgement as to whose right will be obstructed: yours, or that of the person who posted the content that offends you.

If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

6. Complaining

When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint.

If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.

How you can complain

  • If you are not happy with our privacy policy or have any complaint then you should tell us by email. Our address is info@implantperio.net.
  • You can find further information about our complaint handling procedure at webpage https://implantperio.net/.
  • If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
  • If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/.

7. Contacting us via our website

When you contact us, whether by telephone, through our website or by email, we collect the data you have given to us securely in order to reply with the information you need.

We record your request and our reply as well as the personally identifiable information associated with your message, such as your name and email address and other contact details so as to be able to track our communications with you to provide a high quality service. This data will be held securely online for a period of 3 months, we may also record this information within our practice management software.

Use of information we collect through automated systems when you visit our website.

8. Cookies

This website uses Google Analytics to help analyse how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

9. Personal identifiers from your browsing activity

Requests by your web browser to our servers for web pages and other content on our website are recorded.

We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution. This information is recorded by Google Analytics as well as via certain 3rd party plugins installed on our website.
We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.

If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.

10. Our use of re-marketing

Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website.

We may use a third party to provide us with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.

11. Our use of call tracking

We may have call tracking installed on our website. This tracking will automatically record certain information about the visitor by using various types of technology including cookies, clear gifs or web beacons. This automatically collected information may include the phone number, IP address or other device address or ID, geographic location of the Visitor, web browser and/or device type, the web pages or sites visited just before or just after visiting the site, the pages or other content the visitor views or interacts with, and the dates and times of the visit. Calls may also be recorded.

Access to your own information

12. Access to your personal information

At any time you may review or update personally identifiable information that we hold about you by contacting us.

To obtain a copy of any information that is not provided on our website you may send us a request at info@implantperio.net.

After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

13. Removal of your information

If you wish us to remove personally identifiable information from our systems, you may contact us at info@implantperio.net.

This may limit the service we can provide to you.

14. Verification of your information

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

Other matters

15. Encryption of data sent between us

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.

Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

16. Retention period for personal data

As mentioned in this privacy notice, we keep your personal information securely online for a period of 3 months. We will also keep the data on our practice management software for as long as required by us:

  • To provide you with the services you have requested;
  • To comply with other law
  • To support a claim or defence in court.

17. Compliance with the law

Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we would like to hear from you.

However, ultimately it is your choice as to whether you wish to use our website.

18. Review of this privacy policy

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

If you have any questions regarding our privacy policy, please contact us.

Dr. Pedram Negahban

Dr. Pedram Negahban

Practice Owner, Dental & Implant Surgeon

DDS (Germany), MFGDP (UK), AssocFCGDent, DipImpDent RCS (Eng.)

GDC: 82959

Pedram is a highly experienced dental surgeon, with practice dedicated to implant dentistry. He is a member of the British Dental Association (BDA), the International Team for Implantology (ITI), the Royal College of Surgeons of England (RCS/UK) and the Faculty of General Dental Practice (FGDP/UK). He completed a diploma degree in implant dentistry with the RCS, considered a gold standard in dental implantology.

Pedram is actively involved in implant education. He has undertaken extensive training to become proficient in advanced surgical procedures for all implant-related oral surgery techniques, including sinus lifts, guided bone regeneration, and full mouth rehabilitation with fixed prosthesis. He is skilled and qualified to achieve predictable outcomes and aesthetic results in even the most complex cases.

Pedram is a former tutor of the FGDP Diploma in Implant Dentistry at the Royal College of Surgeons of England.

Pedram is pleased to welcome referrals for his dental services at Implant & Perio Clinic. Please get in touch with the friendly team for more information.

Dr. Federico Tinti

Dr. Federico Tinti

Specialist Periodontist

DDS (Italy), PGCert Periodontics (New York), MSc Periodontology (London)

GDC: 78429

Federico is a highly qualified and trained specialist periodontist. He achieved his DDS degree at the University of Bologna, Italy, in 1998, and went on to complete a Certificate in Periodontics at New York University in 2000. Federico furthered his interest in periodontics by achieving his MSc in Periodontology at King’s College, London, in 2003.

Federico joined the practice in summer 2024, bringing his wealth of knowledge and experience in periodontics to the team. He loves being able to restore his patients’ periodontal health and improve their overall wellbeing. Federico enjoys performing small surgical procedures, including cosmetic ones.

Outside of work, Federico enjoys fly fishing, tennis, skiing and hiking. He also loves reading in his spare time.

Dr. Sanaz Tehrani

Dr. Sanaz Tehrani

Cosmetic dentistry, and Invisalign provider

DDS (Germany)

GDC: 84955

Sanaz qualified in dentistry at RWTH Aachen, Germany, in 2004. She then relocated to the UK, starting work in July 2005. Sanaz worked as principal dentist at a very busy practice for many years, alongside her husband Dr. Pedram Negahban. Before this, they operated a surgery in Brighton, and have been working together for nearly two decades. The Implant & Perio Clinic in Portland Place is their newest venture, and they are fully dedicated to maintaining the high standards set by the previous dentist, Dr. Alan Sidi, who is retiring.

With a strong background in general dentistry and mixed surgery, Sanaz has extensive experience in providing private aesthetic treatments, including Invisalign. She also offers a range of emergency treatments, such as extractions, initial stages of root canal, and repairing broken fillings, crowns and veneers. She is committed to patient care and precision in dental aesthetics to ensure high quality outcomes.

Sanaz loves seeing the incredible impact her work as a dentist has on improving her patients’ smiles and enhancing their quality of life. She finds witnessing the transformation in the way people feel about themselves, especially after treatments, truly fulfilling.

Sanaz’s passion for dentistry began at the age of 13, after undergoing extensive orthodontic treatment herself. The experience made her realise the profound difference she could make in someone’s life by improving their oral health and self-confidence. As such, Sanaz is dedicated to helping her patients achieve their best smiles, knowing that it positively affects their overall well-being.

Outside of dentistry, Sanaz enjoys a variety of activities that enrich her personal life. She loves attending social events where she can connect with friends and colleagues, and is passionate about participating in charitable activities. Sport also plays a significant role in her life, both as a way to stay active and as a form of entertainment. Sanaz also loves travelling, as it allows her to explore new cultures and broaden her horizons.

Glenda May

Glenda May

Dental Hygienist

GDC: 2910

Glenda graduated in 1985 and was awarded the Hu Friedy Scaling Prize. She started her career as a dental nurse working for the British Army at the Queen Elizabeth Military Hospital.

Glenda trained as a dental hygienist at Guy’s Hospital. After graduation, she was employed as a hygienist to the American Navy for seven years, before being made redundant as the dental facilities moved out of London.

Glenda joined the practice in Portland Place in 1995. Since becoming a member of the team, she has had the opportunity to advance her skills, treating patients with advanced periodontal disease and dental implants. Glenda is keen to further her knowledge, and has attended many international conferences to keep up-to-date with the advances in dentistry. She is also a member of the British Society of Dental Hygiene and Therapy.

Glenda particularly enjoys empowering her patients, allowing them to take control of their periodontal health and educating them about the disease process. She loves working with her hands and takes great care to treat her patients gently, with empathy and kindness. She enjoys meeting new people, as well as seeing her maintenance patients, who have been attending the practice for so many years and have become her friends.

Outside of work, Glenda’s family is very dear to her, and she enjoys spending time with her partner, grandchildren, and wider family. In her spare time, she enjoys attending live music events of all genres, particularly jazz. She also loves to travel, especially visiting cities for the architecture, culture and food.

Jane Dyas

Jane Dyas

Dental Hygienist

GDC: 2403

Jane qualified as a dental nurse in 1980, and went on to qualify as a dental hygienist from the Royal Dental Hospital, London, in 1982. She started working at 57 Portland Place in January 2007.

Jane finds working in a perio practice very rewarding, as she is not just cleaning teeth, but treating patients with varying degrees of gum disease. She enjoys being able to teach them how to look after their mouths and save their teeth.

Jane’s patients mean so much to her, and she has treated many loyal patients for over 30 years! She strives to keep up-to-date with advances in dentistry and improves her knowledge by attending conferences in the UK and across Europe.

Outside of work, Jane loves to travel, and enjoys spending time in her home in Spain. She also loves interior design and property renovation, and has recently finished renovating a property in Spain. Her other interests include painting, gardening and keeping fit.

Elena Tanase

Elena Tanase

Dental Nurse

GDC: 253934

Elena is a dedicated dental nurse with a passion for patient care and a strong background in business management. She joined Implant & Perio in October 2024 and brings with her a Level 3 NVQ in Dental Nursing, a HND and BSc in Business Management, and a certification in Implant Nursing.

Elena enjoys building relationships with patients, assisting them with implant surgeries, and collaborating with a skilled team of healthcare professionals. Outside of work, she enjoys spending time with her family and practicing aesthetics.

Kerrie Barker

Kerrie Barker

Dental Hygienist

GDC: 5133

Kerrie qualified as a dental nurse from King’s College, London, in 1995. She remained at King’s College to undergo a qualification in Dental Hygiene, graduating in 1996 with the top award for pre-clinical exam.

Kerrie joined the practice in 2003 and is an integral part of the team. She loves talking to and getting to know her patients, as well as helping them to maintain their oral health.

Outside of dentistry, Kerrie is interested in psychotherapy, and achieved her Master’s degree in Psychotherapy in 2014. She also enjoys keeping fit with pilates and bike riding, watching documentaries, socialising and eating out with friends, and talking with her family back in Canada.

Martin Goodson

Martin Goodson

Practice Manager

Martin holds a degree in Philosophy and has completed CIPD Training Skills and Counselling Skills with Westminster Pastoral Foundation. He has been part of the practice team since 2011.

Martin loves interacting with patients, offering support for those who are feeling anxious or needing a bit more help. He is a large part of the day-to-day running of the practice, and is always on hand to answer questions or help in any way he can.

Outside of dentistry, Martin teaches meditation and mindfulness as well as Buddhist philosophy at a temple in London. He also supplies articles and podcasts to The Zen Gateway, a website he co-founded on meditation, mindfulness and philosophy.

Martin enjoys reading, listening to podcasts, walking, going to the cinema, and weight training.

Louise Scott-Hoffmann

Louise Scott-Hoffmann

Finance Manager

Louise joined the practice as Finance Manager in 2013. She loves working with numbers and is an integral part of the day-to-day running of the practice. She also enjoys being part of a great team.

Outside of work, Louise enjoys reading and watching rugby. She also has fun raising her teenage daughters!

Pamela Wilson

Pamela Wilson

Receptionist

Pamela joined the practice team in May 2023 and is the cheerful face on reception, welcoming our patients to the clinic with a smile. She loves working as part of a friendly and professional team to ensure the smooth running of the practice, and enjoys seeing the other side of dentistry, having previously only experienced it as a patient.

Outside of work, Pamela loves anything to do with the arts, particularly theatre and opera. She is a long term practitioner of iyengar yoga and a keen walker, both in the town and countryside.

Precious Hufana

Precious Hufana

Patient Co-Ordinator

Diploma in Dental Nursing - London Waterloo Academy

GDC: 296971

Precious graduated in her Dental nursing diploma in 2020 and joined the practice at the end of August 2024. She particularly loves the variety of work she does at the Implant & Perio clinic. Every day presents her with different challenges, and it helps provide her with an understanding of the practice, as well as developing her problem-solving skills and refining her organisational skills.

Outside of work, Precious enjoys travelling. She also exercises 3-4 times per week. She loves cooking and spending quality time with her family & friends.